Question 1

How long does detailing take?

Accepted Answer

Basic Details generally take 1–2 hours, Full Details take 2–3 hours and Premium Details take approximately 3–5 hours. Exact timing depends on vehicle size, condition and selected add-ons.

Question 2

What is included with mobile service?

Accepted Answer

We bring our own water, power, equipment and products. Exterior washing requires a safe driveway or parking pad where we can work.

Question 3

Do I need to prepare my vehicle?

Accepted Answer

Please remove personal items, child seats unless cleaning is requested, and valuables. Give us clear access to the areas being detailed.

Question 4

Do you serve all of Calgary?

Accepted Answer

Yes. Mobile service is included throughout Calgary city limits without an additional travel fee.

Question 5

How do you handle bad weather?

Accepted Answer

Rain, extreme cold or unsafe conditions may require exterior services to be rescheduled. We will contact the customer and arrange the next suitable appointment.

Question 6

What is the cancellation policy?

Accepted Answer

Customers must provide at least 24 hours' notice when cancelling or rescheduling an appointment.

Question 7

Can you remove every stain and odour?

Accepted Answer

We use professional methods to achieve the best result possible, but permanent staining, material damage and deeply absorbed odours cannot always be completely removed.

Question 8

Do you offer mould remediation or biohazard cleanup?

Accepted Answer

No. SAKIGA CLEANS does not accept mould-remediation or biohazard-cleanup bookings.

Frequently Asked Questions